Responsible Gaming
Responsible gaming is the principle that every gambling experience at oshi777.com (operated by oshicasino) should remain an informed, enjoyable, and conscious pursuit. Gambling is a form of entertainment, not a means to generate income or solve financial issues. oshicasino is committed to protecting its Australian players by delivering transparent information on risks and by offering accessible support if concerns arise.
Risk Awareness
OBSERVE: Identify behaviours and signs of gambling risk per AU legal requirements and global industry standards.
EXPAND: Embed self-evaluation mechanisms and awareness tools, referencing indicators recognised under Australian regulatory best practices.
REFLECT: Present clear guidance for players to assess their gaming habits, equipping them to detect early signs of gambling-related harm.
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Common Signs of At-Risk Gambling:
- Spending more time or money gambling than originally intended
- Chasing losses in an attempt to recover spent funds
- Withdrawing from social, professional, or family activities to gamble
- Thinking about gambling outside of play sessions
- Borrowing money or selling possessions to fund gambling activities
- Feeling guilt, anxiety, or distress about gambling behaviour
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Self-Assessment Test:
- Has gambling ever interfered with your work, studies, or family responsibilities?
- Do you find it difficult to stop gambling, even when you want to?
- Have you lied to people important to you about your gambling?
- Do you routinely gamble more than you can afford to lose?
- Do you use gambling as a way to escape problems or negative moods?
Limits & Tools
OBSERVE: Examine feature availability for player-controlled limits (deposit, time, frequency) as per AU standards and Curaçao eGaming license obligations.
EXPAND: Provide step-by-step instructions on configuring these controls via the oshi777.com player account interface; detail numeric/timeframe entry and practical limitations.
REFLECT: Enable effective self-regulation by informing players of options and operational processes.
Setting Deposit Limits
- Access Your Account: Log in to your account at oshi777.com and navigate to the "Responsible Gaming" or "Account Limits" section within your profile dashboard.
- Choose Limit Type: Select the type of deposit limit you wish to set: daily, weekly, or monthly.
- Set Limit Amount: Enter your desired cap (in AUD) for each period. For example, you may set a $100 daily limit, $250 weekly limit, or $1,000 monthly limit, depending on your needs.
- Confirm Changes: Submit your selected limits to activate them immediately. You will receive confirmation via email.
Session Time and Breaks ("Time-Out")
- Session Timer: Activate within your profile to receive alerts after spending a set period on the site. This timer can be configured in 1-hour increments, and will prompt you when it is reached.
- Taking a Break ("Time-Out"): Use the "Time-Out" option in your dashboard to pause account access for a specified period between 24 and 72 hours. During this period, logins and gaming activity are blocked. Reactivation occurs automatically after your chosen break.
Regional Compliance Note: All limit options are designed to conform to Australian best practice guidelines and Curaçao eGaming regulations, with maximum protection of user autonomy and rights.
Self-Exclusion
OBSERVE: Review AU and international self-exclusion requirements, including clear user pathways and support commitments.
EXPAND: Provide stepwise instructions, clarify duration options (6 months to lifetime), and integrate contact/support information as per oshicasino policies.
REFLECT: Protect at-risk players by offering an effective, non-reversible exclusion pathway and explaining legal consequences.
- Find "Self-Exclusion" Option: Log in to your oshi777.com account and navigate to "Responsible Gaming"/"Self-Exclusion" within your profile dashboard.
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Select Exclusion Period: Choose your preferred exclusion duration:
- Temporary (6 months or 1 year)
- Permanent (lifetime)
- Submit and Confirm: Confirm your decision. You will receive an email outlining the self-exclusion terms, and your exclusion will take effect immediately.
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What Happens Next:
- Your account access is completely suspended for the exclusion period.
- You cannot log in, deposit, play, or withdraw funds until the exclusion expires (temporary exclusions) or at any time (for permanent exclusions).
- Any remaining balance can be withdrawn by contacting support at [email protected] subject to compliance checks.
- All marketing communication from oshi777.com will be suspended during this period.
- Support During Exclusion: For assistance, contact our Responsible Gaming team by email: [email protected]. Live chat support is also available on oshi777.com via the feedback form.
Legal Disclaimer: All self-exclusion requests are irreversible during the exclusion period. Any attempt to circumvent exclusion may result in permanent account termination as per AU and Curaçao regulatory standards.
Support Resources
OBSERVE: Identify and verify reputable gambling support organizations per AU regional requirements and international standards.
EXPAND: List hotlines and web resources accessible to players in Australia; briefly describe each resource's functions.
REFLECT: Facilitate prompt access to professional help for both players and families.
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GAMCARE
UK-based, open to Australian residents online. Offers confidential information, self-assessment tools, and access to counselors.
Website: www.gamcare.org.uk -
Gambling Help Online (Australia)
National Australian support providing 24/7 chat, email counseling, and local referrals.
Website: www.gamblinghelponline.org.au, Phone: 1800 858 858 -
Gamblers Anonymous
Global network of peer-led support groups. Accessible forums and in-person meetings.
Website: www.gamblersanonymous.org -
BetStop - National Self-Exclusion Register (AU)
Allows players to exclude themselves from all licensed online wagering services in Australia.
Website: www.betstop.gov.au -
European Association for the Study of Gambling
Provides research, advocacy, and transnational support contacts.
Website: www.easg.org
All above organizations offer confidential support, self-exclusion tools, counseling services, and guidance for families.
Help for Family
OBSERVE: Recognise that gambling issues affect the wider family and support networks.
EXPAND: Supply actionable advice for concerned family members, plus links to specialist forums and self-help groups.
REFLECT: Empower families to intervene compassionately and seek professional assistance.
- Start the Conversation: Approach with empathy and without judgment. Express concern using "I" statements and concrete observations (e.g., "I've noticed you spend more time on gambling sites lately.").
- Encourage Professional Support: Suggest counseling via Gambling Help Online or confidential hotlines such as 1800 858 858.
- Join Support Communities: Consider these resources:
- Gam-Anon Australia - Peer support forum for affected families
- Relationships Australia - Counseling and support for relationship impacts
- Seek Further Assistance: Contact a registered psychotherapist, family counselor, or one of the national hotlines provided above.
Act early if you see worrying behaviour, and always prioritise the safety and well-being of everyone involved.
Operator's Commitment
OBSERVE: Analyze oshicasino's internal responsibilities as dictated by AU standards and Curaçao eGaming license.
EXPAND: Detail risk-monitoring practices, including behaviour analysis and proactive communications.
REFLECT: Ensure transparent operator obligations and demonstrate a risk-mitigation strategy.
- Behaviour Monitoring: oshicasino at oshi777.com applies automated and manual monitoring of gaming patterns, including deposit frequency, session duration, and flagging of high-risk activity. Indicators of excessive play, escalating deposits, or erratic betting behaviour are reviewed by the Responsible Gaming team.
- Warning Messages: When risk patterns are detected, system-generated messages will notify the player of observed concerning behaviour, encouraging use of available responsible gaming tools or voluntary account review.
- Support Team Intervention: oshicasino staff may restrict account activity, set stricter limits, or offer referrals to external support organizations. Player welfare takes precedence over commercial considerations.
- Conditions for Proactive Contact: The operator's support team may initiate direct outreach if data analysis reveals patterns (such as repeated failed deposit attempts, abnormal session length, or expressions of distress) indicating an elevated risk of gambling harm, in accordance with privacy laws and AU best practice.
Legal Statement: All activities and interventions are managed confidentially and in compliance with relevant data privacy provisions and Curaçao eGaming regulatory obligations valid through 2025.
Updates
OBSERVE: Review AU regulatory obligations for notifying terms and policy changes.
EXPAND: Clarify notification methods; link update practices to best practice standards.
REFLECT: Provide clear, accessible communication channels for all changes or amendments.
- Notification Methods: All changes or significant updates to responsible gaming policies will be communicated to players via:
- Email notifications to registered account holders
- Prominent banners or pop-ups on oshi777.com
- Updates within the user profile dashboard in the "Responsible Gaming" section
- Effective Date: This page was last updated on 20 May 2025.
Contact & Feedback
OBSERVE: Confirm responsible gaming support contacts from important data section.
EXPAND: Present clear, direct communication options with commitment to timely responses.
REFLECT: Reinforce player access to support for all self-restraint and safety requests.
- Email (Responsible Gaming Department): [email protected]
- Live Chat: Accessible through the feedback form on oshi777.com
- Feedback Form: For responsible gaming requests (e.g., self-control, limit changes, support), use the "Contact Support" form on oshi777.com
All correspondence is treated confidentially and is managed by qualified support staff. oshicasino (company registration number: 152125, Curaçao eGaming license valid through 2025) ensures that all player requests for responsible gaming tools, exclusion, or support are processed without delay.