Contact Us

Oshicasino, operated exclusively through oshi777.com, is committed to upholding the highest standards in customer communication and regulatory compliance as required by Australian gambling legislation, as well as international licensing obligations under Curaçao eGaming (valid through 2025). This contact page provides detailed guidance for communicating with support channels, outlines your rights and responsibilities as an Australian player, and integrates essential legal and operational information in accordance with applicable laws and industry standards.

How to Reach the oshicasino Support Team via oshi777.com (OBSERVE & EXPAND)

• Email Support: For all support-related enquiries, please contact the dedicated team at [email protected]. This address is monitored 24/7, and is the official email for support matters concerning Australian players using oshi777.com for oshicasino services.
• Live Chat: Access live, immediate assistance by using the live chat function available directly on oshi777.com. This is the recommended channel for urgent issues or real-time consultation.
• Contact Form: Complete the integrated contact form below, providing your name, valid email address, and a concise description of your request. This method is suitable for documentation, complex queries, or where written confirmation is preferred.
• Response Commitment: Oshicasino aims to reply to all correspondence - email, contact form, or live chat - within one business day. For AU residents, requests are handled in line with consumer protection requirements under the Australian Consumer Law (ACL) and Interactive Gambling Act (2001), with priority accorded to urgent matters such as security, account access, or responsible gambling support.

Operational and Legal Contact Details (System 2 - CCoT: Data Integration & Clarity)

• Official Website: All contact and gaming services are conducted exclusively via oshi777.com. No other domain is authorized to represent oshicasino in the Australian market or to handle player enquiries.
• Registered Company Headquarters: Scharlooweg 39, Willemstad, Curaçao. This address is the legal headquarters per licensing data; no dedicated AU postal contact is available.
• Company Registration Number: 152125 (as maintained by Curaçao company registry).
  Game License: Curaçao eGaming, valid through 2025, authorizing global online casino activity, including Australian clientele pursuant to local regulations regarding offshore providers.
• Parent and Subsidiary Structure: Oshicasino operates under N.V. entity status; payment and subsidiary management in the region may be operated by Strukin Ltd. (Cyprus), Registration Number: ΗΕ 407624, as a disclosed affiliate for regional processing needs.

Your Rights and oshicasino's Legal Obligations (System 2: Legal Protective Clauses - AU Focus)

1. Confidential Treatment of Personal Data:
   All information provided through contact mechanisms-including the web form, email, or live chat-is processed in compliance with the Australian Privacy Act (1988), and the General Data Protection Regulation (GDPR) for international operations. Oshicasino (via oshi777.com) is obliged to use your personal data solely for the purpose of responding to your enquiry, resolving your issue, or completing lawful regulatory checks. Data will not be shared with unauthorized third parties.
2. Regulatory Complaint and Dispute Resolution:
   If a resolution to your enquiry or dispute is not achieved to your satisfaction via standard support channels, you remain entitled to escalate your concerns. For unresolved AU-specific disputes regarding account, funds, or regulatory compliance, you may request written confirmation of all correspondence, and oshicasino (oshi777.com) will provide guidance on escalating the matter to the Northern Territory Racing Commission or relevant appointed authority per Australian regulatory frameworks, as well as to Curaçao eGaming, subject to cross-jurisdictional protocols.
3. Responsible Gambling and Urgent Support:
   Where contact is made in relation to self-exclusion requests, responsible gambling tools, or suspected problem gambling, oshicasino (oshi777.com) is obliged to respond without undue delay, and to implement all AU-mandated player protection measures under the National Consumer Protection Framework for Online Wagering. Immediate action will be taken in accordance with all such protocols.
4. Anti-Fraud and Security Verification:
   Oshicasino (via oshi777.com) may require verification of identity in accordance with Australia's Anti-Money Laundering and Counter-Terrorism Financing Act 2006. Any documentation submitted via contact channels will be treated with strict confidentiality and retained only as required under statute.
5. Limitation of Responses and Communication Boundaries:
   Oshicasino does not operate a physical customer service location in Australia, nor does it offer a telephone hotline; all communications are centralized through oshi777.com. Support in languages other than English is not guaranteed for AU users.

Regional Compliance Note: All content herein is governed by Australian law, with cross-border legal obligations determined by Curaçao eGaming regulatory standards. Timeframes, including response and complaint resolution, extend through 2025 as mandated by current licensing. By utilizing oshicasino services on oshi777.com, you acknowledge and accept jurisdictional constraints, regulatory disclosures, and consumer protection frameworks as outlined above.