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Privacy Policy

This Privacy Policy explains how oshicasino, operating via oshi777.com, processes and protects your personal information. It applies to all players and website visitors from Australia using our services. Ensuring the privacy and security of your data is a fundamental priority. This policy is effective as of 1 January 2025.

Who We Are

OSHICASINO is operated by oshicasino N.V., a company registered under the laws of Curaçao (registration number: 152125).

  • Registered Address: Scharlooweg 39, Willemstad, Curaçao.
  • Regulatory Authority: Curaçao eGaming (Online Gaming License valid through 2025).
  • Website: oshi777.com
  • Contact (Data Protection): [email protected] (Data Protection Office)
  • Live Chat: Available via our official website.

For all privacy-related matters, you may contact our Data Protection Officer (DPO) by emailing [email protected].

Regional Compliance Note: Australian data protection obligations are actively integrated, including designated contact accessibility for AU users.

What Personal Data We Collect

OSHICASINO, via oshi777.com, collects and processes your personal information as outlined below. Data collection aligns with legal requirements in AU and industry standards.

  • Personal Identification Data:
    • Full name, date of birth, nationality, residential address
    • Contact details: email address, telephone number
  • Technical and Device Data:
    • IP address, device identifiers, browser type, operating system
    • Access logs, usage session records
  • Payment and Transaction Data:
    • Bank account details, credit/debit card information
    • Transaction amounts, withdrawal and deposit histories
  • Behavioral and Usage Data:
    • Betting history, gameplay records, preferences, clicks, navigation flows
  • Cookies & Similar Technologies:
    • Session cookies, persistent cookies, third-party analytics and advertising trackers

Implicit Collection Note: Additional data may be collected where required for anti-fraud, verification, or legal compliance.

Legal Basis for Processing

All personal data processing at oshicasino (via oshi777.com) strictly follows the lawful bases recognized under Australian privacy laws and relevant international standards:

  1. User Consent: Data processing occurs where you have voluntarily provided consent, including for marketing communications and cookies.
  2. Contractual Necessity: Collection and use of data necessary to perform and administer our agreement with you (e.g., account operations, processing deposits/withdrawals, delivering requested gaming services).
  3. Compliance with Legal Obligations: Processing required by regulatory and statutory demands (e.g., Know Your Customer (KYC), Anti-Money Laundering (AML) checks, responsible gambling, financial recordkeeping, and mandatory reporting), including obligations under Curaçao and Australian laws.
  4. Legitimate Interests: Data used to detect/prevent fraud, ensure security, conduct analytics, improve service quality, and protect users' interests, except where your rights override such interests.

All data processing is subject to robust safeguards, with explicit user rights and opt-out mechanisms to ensure fair, transparent, and lawful usage at all times.

Purpose of Processing

Personal data collected by oshicasino through oshi777.com is used solely for lawful, specified, and legitimate purposes, including:

  • Provision of Casino Services: Enabling player registration, account administration, payment processing, and real-money betting and gaming features.
  • Service Improvement and Customization: Analyzing usage patterns to optimize product offerings, gameplay experience, and website functionality.
  • Marketing and Promotions: Sending information about new features, bonuses, and exclusive offers with your prior consent.
  • Security and Fraud Prevention: Actively monitoring activity to detect, investigate, and prevent fraudulent or suspicious conduct.
  • Compliance and Reporting: Fulfilling statutory duties such as identity verification, responsible gambling support, reporting to authorities, account auditing, and enforcing terms and conditions.

We will not use your data for unrelated purposes without notifying you and, where required, securing your consent.

Disclosure & Sharing

OSHICASINO, via oshi777.com, treats your data with the highest confidentiality. Disclosure occurs only under strict, legally controlled circumstances:

  1. Payment Partners and Processors: Sharing necessary details with banks, card issuers, payment providers (e.g., for deposits, payouts), always under secure protocols and contractual privacy obligations.
  2. Third-Party Service Providers: IT service providers, KYC/AML verification agencies, cloud storage services, and analytics partners-limited strictly to what is essential for service delivery and governed by binding agreements.
  3. Regulators and Legal Authorities: Disclosure where mandated by Curaçao or Australian law, including financial oversight bodies, law enforcement, and responsible gambling regulators.
  4. Affiliates and Advertising Partners: Data sharing for direct marketing and promotional purposes occurs only where you have specifically consented and in compliance with Australian direct marketing laws.

We do not sell or lease your personal data to unaffiliated third parties for commercial gain. All data recipients are required to maintain confidentiality and use data solely as required by contractual or legal obligations.

International Transfers

Your personal data may be transferred outside Australia, including to offices and service providers in Curaçao and Cyprus, in accordance with applicable data protection laws. Where such transfers occur:

  • Data Safeguards: Standard Contractual Clauses and robust contractual protections are used to ensure compliance and adequate levels of protection.
  • Authorized Access Only: Transfers are strictly limited to entities providing critical services, subject to binding data confidentiality agreements.
  • Continuous Monitoring: We periodically review compliance with transfer standards to mitigate risks and uphold your rights.

By registering or using our services from Australia, you expressly consent to such international transfers, subject to these protections.

Data Retention

OSHICASINO retains your personal data via oshi777.com according to the principles of necessity and proportionality:

  • Personal and Account Data: Maintained while you hold an active account and, upon closure, for no longer than five (5) years in line with KYC/AML and financial regulations.
  • Transaction and Payment Records: Retained for up to five (5) years after account closure, or longer if required for statutory obligations or dispute resolution.
  • Cookies/Technical Data: Stored in accordance with cookie type-session cookies expire upon browser closure; persistent cookies remain up to two (2) years unless deleted by you.

Deletion will occur when retention is no longer necessary for legal, reporting, or contractual purposes, or upon a valid user request (subject to legal exceptions).

Data Deletion Procedure: Contact [email protected] for account deactivation or data deletion requests. Requests will be honored unless retention is legally required.

Your Rights

Australian users of oshi777.com have robust rights in relation to their personal data, as codified under the Privacy Act 1988 (Cth) and relevant industry standards:

  • Right of Access: Request details and copies of your personal data stored by oshicasino.
  • Right of Correction: Update or correct inaccurate or outdated data at any time.
  • Right of Deletion (Erasure): Have your data erased where processing is no longer required, or where withdrawal of consent is exercised, subject to legal restrictions.
  • Restriction of Processing: Request limited use of your data under certain conditions, such as during dispute review.
  • Right to Object: Object to processing for direct marketing or on legitimate grounds impacting your rights.
  • Right to Data Portability: Request your data in machine-readable format for transfer to another provider.
  • Withdrawal of Marketing Consent: Opt-out of marketing at any time via settings or by contacting us.

To exercise any right: Contact [email protected]. We will assess and respond to your request within 30 days in line with Australian law.

Cookies & Tracking Technologies

To enhance user experience, oshicasino uses cookies and related tracking technologies on oshi777.com:

  • Session Cookies: Essential for secure site operation; deleted when browser closes.
  • Persistent Cookies: Remember preferences and login status; remain for up to two (2) years unless cleared.
  • Third-Party Cookies: Analytics (e.g., Google Analytics), advertising, and affiliate tracking-activated only with your consent.

Cookie Management: You can manage or disable cookies via your browser settings at any time. For some essential cookies, disabling may affect website functionality. Users may also adjust consent settings in internal user panels where applicable.

Data Security

OSHICASINO implements industry-leading technical and organizational measures to safeguard your data on oshi777.com:

  • Technical Protections:
    • All data transmission protected by SSL/TLS encryption
    • Storage and backups encrypted using contemporary algorithms
    • Multi-layered firewalls and intrusion detection/prevention systems
  • Organizational Safeguards:
    • Strict access controls-employee and contractor data access is role-based and logged
    • Regular security training and awareness for all staff handling confidential user information
    • Periodic independent audits and vulnerability assessments
  • Incident Procedures: Immediate response and notification protocols in the event of any suspected or detected data breach, as required by Australian Notifiable Data Breach (NDB) scheme.

Despite rigorous measures, no system can be guaranteed completely secure. Users are encouraged to use strong, unique passwords and report any suspicious activity promptly.

Complaints & Contacts

For inquiries regarding data use, exercise of rights, or to lodge a complaint, you may contact OSHICASINO's Data Protection Office at:

Complaint Handling Procedure:

  1. Submit your inquiry or complaint to our DPO using the contacts provided above, including your full details and nature of request.
  2. OSHICASINO will acknowledge receipt within five (5) business days and endeavor to resolve your issue within thirty (30) days, subject to legal complexity.
  3. If unsatisfied, you may escalate the complaint to the Office of the Australian Information Commissioner (OAIC).

We treat all complaints and feedback with the utmost seriousness and confidentially in compliance with the Australian Privacy Principles (APPs).

Updates

OSHICASINO reserves the right to amend this Privacy Policy when necessary to reflect regulatory, operational, or technological changes. Notifications of substantive revisions will be posted prominently on oshi777.com, and registered users may receive direct notifications via email.

  • Changes take effect immediately upon posting unless stated otherwise.
  • We encourage you to review this page regularly to remain informed of your rights and our obligations.

Last Revised: 1 January 2025